Commonly Asked Questions
How can I create an account on Torzon Market?
Click the "Register" button on the home page, then follow the instructions to establish an account. It needs a password, login, and a captcha. Store your login credentials in a safe place.
How can I reset my password?
Use the "Forgot Password" option on the login page if you can't remember your password. Both your username and the response to your security question must be entered. For more help, get in touch with support if you're having trouble signing into your account.
How can I place an order using Torzon Market?
To finish your purchase, click "Add to Cart" after selecting the required item. After checking out, select your preferred delivery option and ship the money to the address you gave. The merchant will proceed with your transaction when the money has been verified.
Which forms of payment are accepted?
Bitcoin (BTC) and Monero (XMR) are accepted for all transactions at Torzon Market. Additionally, you may convert between Bitcoin and XMR using our integrated currency exchanger.
What is the average shipping time?
Depending on your region and the source, shipping timeframes may vary. International orders may take one to four weeks to arrive, however domestic purchases usually arrive in two to five days. Refer to the advertising to find out when the vendor expects to ship.
What happens if my order doesn't arrive?
Get in touch with the vendor directly to find out the status if your order doesn't come within the anticipated time limit. You have the option to dispute the transaction and ask for a refund or reshipment if the seller is unresponsive or unable to fix the problem.
How can I start a disagreement?
To initiate a claim, click the "Open Dispute" option on the order page. Provide the rationale for the disagreement together with any relevant supporting evidence. A moderator will be in charge of examining the case and making a determination.
When can I get my money back?
If you did not get your order, the goods was significantly different from the advertisement, or the merchant was unresponsive, you may be eligible for a refund. Moderators make individual decisions on whether to grant refunds.
If you still have questions or issues that aren't addressed in this FAQ, please contact our support team. support@torzon-market.live